At trendycartplace.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with us in any way. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide you with a better shopping experience:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment information, and other details necessary to process your orders.
- Non-Personal Information: We may collect non-identifiable data such as your IP address, browser type, device information, browsing history, and other details to improve the functionality and performance of our website.
2. How We Use Your Information
We use your information for various purposes, including:
- Order Processing and Delivery: To process your orders, deliver products, and handle returns or exchanges.
- Customer Support: To assist you with any inquiries, order issues, or product information requests.
- Personalization: To tailor our website, offers, and content to your preferences.
- Marketing and Communications: If you opt-in to receive our newsletters or promotions, we will use your information to send you relevant updates, discounts, and offers. You may unsubscribe at any time.
- Improvement of Services: We analyze non-personal information to improve the user experience, website design, and performance.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and collect data for website analytics. You can disable cookies in your browser settings, but this may affect certain functionalities of our site.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption of sensitive data during transactions and secure access protocols for storing your information. While we take all reasonable precautions, no data transmission over the internet can be 100% secure, and we cannot guarantee the absolute security of your data.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share your information with third-party vendors and partners (such as payment processors, shipping carriers, and marketing platforms) who assist in operating our website and fulfilling your orders. These parties are only authorized to use your information as necessary to perform their services for us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, complying with legal obligations, and resolving disputes.
7. Your Rights and Choices
As a customer, you have certain rights regarding your personal information:
- Access and Update: You can request access to your personal information and request that it be updated or corrected by contacting us at support@trendycartplace.com
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications, you can unsubscribe at any time by following the unsubscribe link at the bottom of our emails or by contacting us directly.
- Deletion of Data: You have the right to request that we delete your personal information, subject to certain legal exceptions.
8. Links to Third-Party Websites
Our website may contain links to third-party websites for additional services, such as payment gateways or social media platforms. These third-party sites have their own privacy policies, and we encourage you to review them before submitting any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email:Â support@trendycartplace.com
- Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)